You don't have to spend time with registration forms – just chat with a stranger.
And with the Zendesk Web Widget, customers can ask for help or find the answers themselves, all without interrupting their shopping experience.
And when a site visitor identifies themselves by adding their Email Address, Drift automatically enriches the data for that contact and pulls in their name, location, job and company information, links to their social profiles and more.
All of which is easily accessible in the side profile drawer.
We also have public chat rooms, where more than two users chat together. Even though it's possible to use our chat service without registration, the most convenient way to use our chat service is to become a member.
The advantages are many: Before you chat with a stranger, make sure to read some of our top articles below.